Eligibility Intelligence

Qualify customers before sending files to lenders.

CreditTrust eligibility intelligence helps loan teams and loan teams run consent-based customer checks, understand profile strength, and make smarter lender routing decisions — before wasting time on the wrong lender.

Priya Iyer — Personal Loan

Requested: ₹10 Lakhs · Salaried · Mumbai

Consent Obtained
💼

Income Level

Stable

📊

Repayment Capacity

Good

Existing Obligations

Low

🏢

Employment Type

Salaried

Overall Profile Fit86 / 100

Recommended Lenders (3 matches)

HDFC BankBest Fit
Axis BankGood Fit
ICICI BankGood Fit
Credits used: 1Balance: 141 credits
How It Works

From lead to lender match in 5 steps.

The eligibility intelligence workflow is designed to be fast, consent-first, and directly integrated into your CRM lead pipeline.

01

Agent adds a new lead

The loan agent captures the customer's name, mobile, loan type, and requested amount in CreditTrust.

Lead is instantly added to the pipeline and assigned to the agent.

02

Customer consent is obtained

Before any check is run, the agent confirms that the customer has given consent for a profile assessment.

Consent is logged with timestamp in the system.

03

Eligibility check is run

CreditTrust runs a consent-based profile assessment. 1 eligibility credit is deducted from the agent's balance.

The check takes seconds and returns a profile fit score.

04

Profile strength is displayed

The agent sees a clear profile fit score, income indicators, repayment capacity, and a list of suitable lenders.

No raw bureau data is shown — only actionable insights.

05

Lender is selected and file is sent

Based on the eligibility result, the agent selects the best-fit lender and moves the file to the lender workflow stage.

File status updates automatically in the pipeline.

Eligibility Credits

Pay only for what you use.

Eligibility credits work like a prepaid balance. Your admin purchases credit packs, allocates them to agents, and every check deducts 1 credit. Usage is tracked in real time with full audit visibility.

📤

Agent requests credits

When an agent needs more credits, they submit a request from their dashboard.

Admin reviews and approves

The admin sees the request, reviews the invoice, and approves the credit top-up.

📄

Invoice is generated

A billing invoice is automatically created and attached to the approval record.

💳

Credits added after payment

Once payment is confirmed, credits are added to the agent's balance instantly.

Credit Overview

July 2026

142

Total Balance

58

Used This Month

2

Pending Requests

71% remaining of 200-credit pack142 left
Agent Credit Allocation
R

Rahul Sharma

28

left

P

Priya Malhotra

32

left

S

Sunita Rao

36

left

A

Amit Kumar

46

left

Why It Matters

What eligibility intelligence does for your loan workflow.

3x faster

qualification speed

Faster customer qualification

Know if a customer is a strong candidate before spending time preparing a full file. Save hours per week.

40% fewer

wrong lender submissions

Better lender fit

Match customers to lenders based on actual profile data, not guesswork. Fewer wrong submissions.

28% better

approval rate

Reduced rejection chances

Files sent to well-matched lenders have a significantly higher approval rate. Less time chasing rejections.

Zero

unauthorized checks

Controlled credit usage

Admin controls how many credits each agent has. No wasteful over-checking. Every credit is accounted for.

Important: CreditTrust is not a bureau or CIBIL resale portal.

Our eligibility intelligence is a consent-based customer profile assessment tool built for loan and credit workflows. It is designed to help teams make informed decisions — not to resell credit reports.

See eligibility intelligence in action.

Book a free demo and we will show you exactly how the eligibility check workflow fits into your lead pipeline — from consent to lender match.